Anew Psychological Services PLLC Privacy Policy

Effective Date: June 20, 2025
Last Revised: June 20, 2025

1. Introduction

At Anew Psychological Services ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, with whom we share it, and your rights regarding it

2. Information We Collect

We may collect:

  • Personal Identifiers: Name, address, email, phone number, date of birth

  • Health Data: Mental‑health history, treatment notes, therapy session data

  • Financial Data: Payment information (credit card/billing)

  • Technical Data: IP address, browser type, cookies, web analytics

3. How We Collect Data

  • Directly from you (forms, sessions, calls, emails)

  • Automatically via website cookies & analytics tools

  • With consent, from third parties (referrals, insurance providers)

4. Purposes of Processing

We use your data to:

  • Provide therapy services and maintain treatment records

  • Communicate appointment updates, invoices, or policy changes

  • Process payments and manage billing

  • Comply with legal, regulatory, or insurance requirements

5. Legal Basis for Processing

Depending on your location and context, we rely on:

  • Consent

  • Contractual obligation

  • Legal obligation (e.g., HIPAA, CalOPPA)

  • Legitimate interests (e.g., service improvement)

6. How We Share Data

We do not share your data without consent except when:

  • Required by law (e.g., court orders, mandatory reporting)

  • To prevent serious harm (self-harm, danger to others)

  • With insurance companies/provider collaborators (with your consent)

  • With third-party service providers (e.g., payment processors, EHR vendors) under confidentiality agreements

7. Minimizing Disclosure

We share the minimum required information under any disclosure, and only with those who “need to know.”

8. Data Retention

  • Records of adult clients are retained for a minimum of 10 years post-termination

  • For minors, records are kept until 7 years after they reach adulthood, or 10 years post-termination—whichever is longer

  • We securely destroy data that is no longer needed in compliance with legal requirements

9. Data Security

We implement administrative, technical, and physical safeguards such as:

  • Encrypted storage (cloud and devices)

  • Secure filing for physical documents

  • Access limited to authorized personnel

  • Regular security audits and staff training

10. Your Rights

Depending on applicable laws (e.g., GDPR, CCPA, HIPAA), you may be entitled to:

  • Access, correct, update, or delete your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with your supervisory authority To exercise these rights, please contact us using the details below.

11. Access & Corrections

  • Submit requests in writing

  • We’ll respond within 30 days

  • Minimal fees may apply for extensive requests

12. Changes to This Policy

We may update this policy periodically and will post changes on our website. The “Last Revised” date above reflects the most recent changes

13. Contact Us

If you have privacy questions or concerns, contact:

Anew Psychological Services PLLC
3129 Kingsley Dr. Ste 840, Pearland, TX, 77584
📞 (281-818-6758
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